Good Steve Jobs quote on managing for innovation
I know he's got a bunch of good quotes, and this is not a new one. But
it's the first time I heard it, courtesy of Brian:
Q: How do you manage for innovation?
A: We hire people who want to make the best things in the world.
You'd be
surprised how hard people work around here. They work nights and
weekends,
sometimes not seeing their families for a while. Sometimes people
work
through Christmas to make sure the tooling is just right at some
factory in
some corner of the world so our product comes out the best it can
be. People
care so much, and it shows.
I get asked a lot why Apple's customers are so loyal. It's not
because they
belong to the Church of Mac! That's ridiculous.
It's because when you buy our products, and three months later you
get stuck
on something, you quickly figure out [how to get past it]. And you
think,
"Wow, someone over there at Apple actually thought of this!" And
then three
months later you try to do something you hadn't tried before, and
it works,
and you think "Hey, they thought of that, too." And then six months
later it
happens again. There's almost no product in the world that you have
that
experience with, but you have it with a Mac. And you have it with
No comments:
Post a Comment